Organisation and Inventory of Stock in Warehouse for Online Retailer
A company that provides digital, automated and scalable e-commerce solutions across Europe through numerous partnerships, required the support of RGIS. The company employs more than 600 people to ensure that companies can focus on growth and that e-commerce logistics are worry-free. The Group has its headquarters in Switzerland, with other sites throughout Switzerland and Germany.
REQUIREMENTS
The e-commerce service provider secured a new customer who had an online shop specialising in non-food items. Having taken over all the company’s fulfilment, they faced the big challenge of creating an accurate and up-to-date stock file.
Due to a good reputation in Switzerland, with expertise and experience in handling such inventory challenges, the service provider approached RGIS to provide the following:
- Complete inventory of stock in the online warehouse
- Provide new and accurate inventory database of stock items and their location
- Check and count deliveries in the inbound department
- Merge storage locations in the outbound department
- Count and detect duplicate items in combination with inventory of stock items
SOLUTION
The e-commerce service provider partnered with RGIS to complete the Organisation and inventory of stock project, and RGIS provided the following:
- After initial meetings and visits, RGIS compiled a detailed process and project plan
- A team of 35 experienced RGIS auditors were scheduled per day
- RGIS teams completed the physical inventory of stock in the warehouse
- Stock items were identified, locations checked and then documented on the system
- An accurate database of stock items with the correct locations was created
RESULTS
The e-commerce service provider found by outsourcing the 0rganisation and inventory of stock project to RGIS, the following results were achieved:
- RGIS teams accurately counted approximately 1,200,000 SKUs, 1,200 pallets and over 5,000 bins
- RGIS also supported the service provider in counting and booking inbound items in, so that they could immediately be transported to the correct location in the warehouse
- By using RGIS for the Organisation and inventory of the warehouse, the project was completed in six weeks, rather than the anticipated 10 weeks using the company’s own internal employees
- The customer was very happy to have selected RGIS as a partner as RGIS has shown their extensive expertise and experience to handle complex inventory challenges, and were able to deliver accurate and reliable results
- The customer was very satisfied with the results delivered and hopes to continue working with RGIS in the future for support with other inventories and services